Legal

Privacy Policy

Last updated: 6 October 2026

General Privacy Notice

This Privacy Notice explains how personal data is processed when you use TCG Online, create an account, join community services, play, contact us, or purchase a Supporter Membership. It is a notice, not a request to agree to every processing activity. Where consent is required, we ask separately and you may refuse or withdraw it without losing core access.

Titolare del trattamento ed entitĂ  responsabili

La piattaforma è gestita con il nome commerciale The Card Goat Online da Avenida Paulista, 1106, Room 01, Floor 16, Bela Vista, São Paulo/SP, Brasile. L’identità giuridica completa e i recapiti del titolare responsabile della piattaforma devono essere letti insieme alle Note legali. Un’entità distinta può fornire i vantaggi dell’adesione a pagamento o agire come venditore; la sua identità e il suo ruolo nel trattamento dei dati sono indicati prima dell’acquisto e nella conferma dell’ordine.

Note legali

Information We Collect

Depending on the features you use and choices you make, we process:

  • Identity and contact data: internal account ID, name or display name, email address, age-related eligibility information where needed, and linked-provider identifiers.
  • Account, community, and activity data: provider account identifiers, profile and display name, decks, gameplay, rankings, moderation records, preferences, support messages, and community interactions.
  • Device and storage data: necessary cookies, consent choices, browser and device characteristics, IP-derived security information, logs, optional analytics identifiers, and, after advertising consent for eligible visitors, advertising identifiers and interaction data.

How We Use Your Information

Your information may be used to:

  • Create and secure accounts, provide platform and membership features, and maintain game and community state.
  • Respond to support, privacy, safety, billing, cancellation, withdrawal, and rights-holder requests and send necessary service communications.
  • Diagnose errors, prevent abuse, measure reliability, and, with consent where required, understand and improve product use.

How We Collect Your Information

We receive data directly from you, from your use of the platform, from the authentication or community provider you choose, from other users who interact with you, and from service providers such as Stripe or Link. We do not require an optional community-join permission to create a TCG Online account.

Fornitori di autenticazione e community

Quando scegli Google, Discord, Metafy o un altro fornitore, questo riceve la richiesta e restituisce gli identificativi e i campi del profilo necessari per l’autenticazione. Le autorizzazioni facoltative, come entrare in una community Discord, sono richieste separatamente e non sono necessarie per un account TCG Online. I fornitori trattano i dati secondo le proprie informative e le istruzioni ricevute da noi.

FinalitĂ  e basi giuridiche

L’esecuzione del contratto giustifica l’accesso all’account, il gioco, le funzioni community richieste, l’assistenza e la fornitura dell’adesione. Gli obblighi legali giustificano registri fiscali, contabili, di tutela dei consumatori, sicurezza e risposta ai titolari di diritti. Dopo aver bilanciato i diritti degli utenti, i legittimi interessi giustificano misure strettamente necessarie di sicurezza, prevenzione degli abusi, affidabilità, moderazione, miglioramento senza tracciamento facoltativo e tutela in giudizio. Il consenso giustifica analisi facoltative, archiviazione pubblicitaria e autorizzazioni facoltative dei fornitori e può essere revocato.

Supporter Membership and payments

Stripe processes Supporter Membership payments and may provide Link. We do not receive or store full card or bank-account credentials. We receive identifiers, billing contact information, transaction and invoice references, membership status and dates, limited payment metadata, refunds, disputes, and support events needed to administer benefits, reconcile payments, prevent fraud, and meet legal obligations. The checkout identifies the seller and whether Link acts as merchant of record for that transaction.

Sicurezza e telemetria del servizio

Utilizziamo controlli degli accessi, crittografia in transito, misure di protezione dell’autenticazione, registri di audit e sicurezza, limiti di frequenza, backup e telemetria di errori e prestazioni. La telemetria del browser può includere nomi di pagine e percorsi, tempi delle richieste, errori, tipo di interazione, caratteristiche del browser e contesto pseudonimo dell’account. Non deve includere intenzionalmente password, credenziali di pagamento complete, contenuti di mazzi privati o corpi dei messaggi, salvo quando necessario per diagnosticare una segnalazione inviata dall’utente.

Cookies and Tracking Technologies

Strictly necessary cookies and local storage maintain authentication, security, language, and your privacy choices. Optional analytics and advertising storage remain denied until you consent. Playwire and its advertising partners may use cookies, pixels, device identifiers, or similar technologies only after advertising consent and only for visitors eligible to receive ads. Browser settings alone are not the only control: you can reopen Privacy settings on TCG Online to accept, reject, or withdraw optional consent.

Optional analytics

With your consent, we use Google Analytics to understand page use, navigation, feature performance, device and browser characteristics, and aggregated product trends. For signed-in users, we may send a persistent pseudonymous user identifier so activity can be associated across sessions. Google and TCG Online can therefore process personal data even when the identifier does not contain your name or email. Analytics remains disabled until consent and can be disabled again in Privacy settings.

Advertising

On eligible public card and deck pages, TCG Online may use Playwire LLC and its advertising partners to deliver contextual or personalized advertising, measure ad delivery and interactions, limit repetition, and prevent fraud. These services may process IP address, browser and device information, page content and URLs, cookie or device identifiers, consent signals, and ad impressions, views, or clicks. Playwire is loaded only after an explicit advertising choice and an uncached session check confirms that the visitor is anonymous or on the free tier. Tier 2, Tier 3, Tier 4, Plus, unknown, and future authenticated tiers fail closed and do not load Playwire.

Your consent choices

Optional analytics and advertising technologies are disabled until you make an affirmative choice. You can reject them without losing core platform access and can change or withdraw consent from Privacy settings at any time. Withdrawing advertising consent removes the Playwire runtime from the current browser document. A browser Global Privacy Control signal overrides an advertising consent choice and keeps Playwire blocked.

Disclosure of Information

Recipients may include authentication and community providers you choose, Stripe and Link for account and membership billing, hosting, database, cache, security, support, analytics, consent, and observability providers, and, after advertising consent, Playwire and its advertising partners. Providers acting on our instructions receive only data needed for their function. Some providers, including advertising participants, may act as independent controllers under their own notices. We do not sell personal information for money; some laws may define targeted advertising or advertising-data sharing more broadly, and applicable opt-out rights remain available.

Trasferimenti internazionali

TCG Online e i suoi fornitori possono trattare dati in Brasile, nel SEE, negli Stati Uniti e in altri paesi in cui operano. Quando si applicano restrizioni ai trasferimenti previste dal GDPR o dalla LGPD, utilizziamo una decisione di adeguatezza applicabile, clausole contrattuali approvate, una certificazione del fornitore o un’altra garanzia lecita e valutiamo misure supplementari ove richiesto. Contatta privacy@tcg.online per chiedere informazioni sulla garanzia applicabile ai tuoi dati.

Data Retention

Account and service data is retained while the account exists and then deleted or de-identified on a documented schedule, subject to backups and legal obligations. Security logs and browser telemetry are kept only for the limited period needed to investigate reliability, abuse, and incidents. Support, moderation, payment, tax, refund, dispute, and legal-claim records may be retained longer for the applicable limitation or statutory recordkeeping period. Vendor-side retention is controlled through our configurations and contracts where available.

Your Rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability, confirmation of processing, or information about sharing; object to legitimate-interest processing; withdraw consent as easily as it was given; and complain to your local supervisory authority or the ANPD. Rights can be limited where retention or processing is legally required. Send requests to privacy@tcg.online; we may verify identity without requesting unnecessary data.

Children's Privacy

Accounts are intended for users aged 16 or older in the EEA and UK, and at least 13 or the applicable minimum age elsewhere. A paid membership may be purchased only by an adult or with the authorization of a legal guardian where required. We do not knowingly use behavioral advertising or account-linked analytics for a user known to be underage.

Changes to This Privacy Policy

We may update this notice when our services, vendors, or legal obligations change. We will update the date above and provide prominent notice before a material change where required. A new purpose or legal basis will not be applied retrospectively without the notice or consent required by law.

Domande e reclami

Contatta prima privacy@tcg.online per consentirci di verificare. Gli utenti del SEE e del Regno Unito possono inoltre presentare reclamo all’autorità di controllo della residenza abituale, del luogo di lavoro o del luogo della presunta violazione. Gli utenti brasiliani possono esercitare i diritti previsti dalla LGPD e, dopo averci contattato, rivolgersi all’ANPD. Questi diritti non sono pregiudicati dalla cancellazione dell’adesione o dell’account.

Playwire privacy and advertising choices

Tutta o parte della pubblicità su questo sito web o questa app è gestita da Playwire LLC. Se vengono utilizzati i servizi pubblicitari di Playwire per editori, Playwire LLC può raccogliere e utilizzare determinati dati aggregati e anonimizzati per finalità pubblicitarie. Per saperne di più sui tipi di dati raccolti, sul loro utilizzo e sulle tue scelte come utente, visita https://www.playwire.com/privacy-policy.

For more information about Playwire's processing and advertising choices, review the Playwire Privacy Policy or use Playwire's advertising opt-out. TCG Online's persistent Privacy settings remain the primary control for allowing or withdrawing Playwire on this site.

Playwire Privacy Policy Playwire advertising opt-out

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@tcg.online.